Privacy Policy

Introduction

At Jaisalmer Wala, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or purchasing our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Shipping and Billing Address
• Payment Information (processed through secure payment gateways)
• Order History
• Website Usage Data and Cookies

We only collect information necessary to process orders, improve customer experience, and provide support.

2. How We Use Your Information

The information collected may be used for:

• Processing and delivering your orders
• Providing customer support
• Sending order confirmations and delivery updates
• Responding to inquiries and requests
• Improving our website and services
• Sending promotional offers, newsletters, or updates (only when permitted)

We use your information solely to provide a better shopping experience and improve our services.

3. Payment Security

Jaisalmer Wala does not store your complete debit card, credit card, or banking details on our servers. All online payments are processed through trusted and secure third-party payment gateways that use industry-standard security measures.

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and understand visitor behaviour.

Cookies help us:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Enhance user experience

You may choose to disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Information may be shared only with trusted service providers involved in:

• Order processing
• Payment processing
• Shipping and delivery services
• Website maintenance and analytics

These parties are required to maintain the confidentiality of your information.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to protect your information, no online system can guarantee complete security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

Users are encouraged to review the privacy policies of any third-party websites they visit.

8. Your Rights

You may request to:

• Access your personal information
• Update or correct your information
• Delete your personal information, subject to legal and operational requirements
• Opt out of promotional communications

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

Jaisalmer Wala reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.

We are committed to protecting your privacy and maintaining your trust.