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Jaisalmerwala Food and Sweets
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Jaisalmerwala Food and Sweets
Welcome to Jaisalmer Wala. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
Jaisalmer Wala specializes in homemade Bilona Cow Ghee and Bilona Buffalo Ghee. We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in colour, texture, aroma, and packaging may occur due to the natural nature of our products.
Product availability is subject to stock levels and may change without prior notice.
Once an order is placed, you will receive an order confirmation via email, SMS, or WhatsApp. Acceptance of an order is subject to product availability and successful payment verification.
We reserve the right to cancel or refuse any order at our discretion, including orders suspected of fraud or misuse.
All prices displayed on our website are in Indian Rupees (INR) and are subject to change without prior notice.
We accept payments through secure online payment gateways, including UPI, debit cards, credit cards, and other approved payment methods.
We currently deliver across selected locations in Delhi NCR and other serviceable areas.
Delivery timelines provided on the website are estimated and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.
Jaisalmer Wala shall not be held liable for delays caused by third-party logistics providers.
Orders may be cancelled before dispatch by contacting our customer support team.
Once an order has been dispatched, cancellation requests may not be accepted.
As our products fall under the food category, returns are generally not accepted once delivered.
If you receive a damaged, defective, or incorrect product, please notify us within 24 hours of delivery with clear photographs of the product and packaging.
Approved cases may qualify for a replacement or refund at our sole discretion.
To maintain freshness and quality, customers are advised to store Bilona Ghee in a cool, dry place away from direct sunlight and moisture.
Always use a clean and dry spoon when handling the product.
All content on this website, including text, images, logos, graphics, and branding, is the property of Jaisalmer Wala and may not be copied, reproduced, or used without prior written permission.
Jaisalmer Wala shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Customers are responsible for reviewing product information and ensuring suitability before consumption.
Customer information collected through the website is handled in accordance with our Privacy Policy. We do not sell or share personal information with unauthorized third parties.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.
If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact details provided on our website.